Terms of Service

Last updated: 21 September 2026

By using GenGal you agree to these terms. If you do not agree, please do not use the app. Contact: gengal.app@gmail.com.

Who can use GenGal

You must be 18 or older, use your own mobile number, and give truthful profile details. One account per person.

Behaviour

Do not harass, threaten or abuse anyone; share sexual content involving anyone without consent or any content involving minors; ask for money or run scams; impersonate others; or record, share or sell other users' calls or messages. We may suspend or remove accounts that break these rules, and report illegal activity to the authorities.

Coins

• Coins are bought in the app and spent on calls and features at the rates shown before you spend them.
• Coins have no cash value, cannot be transferred, and are non-refundable except where the law requires or a charge was made in error.
• If a payment fails or is charged twice, contact us and we will fix it.

Hearts and earnings

Hearts are earned from received calls at the rates shown in the Earnings screen and can be withdrawn once you reach the minimum shown there. We may withhold or reverse earnings obtained through fraud, abuse or breaking these terms.

Safety

You are responsible for your interactions. Never share financial details with other users. Use Block and Report if anyone makes you uncomfortable.

The service

We work to keep GenGal available but do not guarantee it will be uninterrupted. Features and prices may change; changes to prices apply only to future purchases.

Liability

To the extent the law allows, GenGal is not liable for indirect losses or for the conduct of other users. Nothing here limits rights you have under Indian consumer law.

Ending your account

You can delete your account at any time from Settings. Unspent coins are lost when you delete your account.

Law

These terms are governed by the laws of India.